FAQs
Promotions & Partnerships
Yes, refer your friends and earn discounts on your next purchase! Details are available in the “Referral Program” section.
We’re open to partnerships and collaborations. Contact us via our “Business Inquiries” form for more information.
Yes, bulk discounts are available for large orders. Please contact our sales team for a quote.
Orders & Account
Log in to your account and visit the “My Orders” section for updates.
You can modify or cancel an order before it is shipped by contacting our support team.
Yes, you can securely save your payment information in your account settings.
Click on “Forgot Password” on the login page and follow the instructions to reset your password.
Technical Support
Each product includes a user manual with setup instructions. You can also refer to our “Guides” section or contact support for assistance.
Check our troubleshooting tips in the “Support” section or reach out to our technical support team.
Yes, we recommend keeping your device updated for optimal performance. Instructions are provided in the product manual.
Our support team is available via email or live chat to assist with any issues you may encounter.
Shipping & Delivery
We ship worldwide! Shipping fees and delivery times vary by location.
Standard shipping takes 7–15 business days, while expedited shipping is available for faster delivery.
Once your order is shipped, we’ll email you a tracking number. You can also track your order through the “My Orders” section of your account.
Yes, we offer free standard shipping on orders over $200 in select regions.
Product Questions
We offer a variety of TV Boxes, including Android Boxes, Google-certified TV Boxes, 8K Ultra HD Boxes, and more.
Yes, most of our TV Boxes support popular streaming platforms. Check the product descriptions for specific compatibility.
Yes, as long as your TV has an HDMI port. Some models also support older TVs with AV connections.
Many of our products come pre-installed with popular apps, but you can also download additional apps via Google Play or other supported stores.
General Questions
TVBoxShop.com is your trusted destination for high-quality TV Boxes, TV Sticks, and accessories. We offer products for seamless home entertainment, gaming, and smart home integration.
Our platform is open to individual customers worldwide. Whether you’re a tech enthusiast or a first-time buyer, we have something for you.
Click on the “Sign Up” button at the top of the page, fill in your details, and you’re ready to shop!
Payment & Pricing
We accept credit cards, PayPal, and other secure online payment methods.
Yes, we use industry-standard encryption to protect your payment details.
Taxes may apply depending on your location. Any applicable taxes will be displayed at checkout.
Yes, check our “Deals” section for the latest discounts, or subscribe to our newsletter for exclusive offers.
Returns & Warranty
We accept returns within 30 days of delivery for unused products in their original packaging.
Contact our support team with your order number, and we’ll guide you through the process.
Yes, most of our products include a 12-month warranty. Check individual product pages for specific warranty information.
Contact us immediately, and we’ll arrange a replacement or refund after verifying the issue.